Privacy Policy

Effective Date: February 20, 2026

Guzman Automotive (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.guzmanautomotive.com, contact us, request services, or use our communications services.

By using our website or providing us information, you agree to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Your full name

  • Phone number

  • Email address

  • Vehicle information (make, model, year, VIN)

  • Service or appointment details

You provide this information when you:

  • Schedule a service or inspection appointment

  • Request a quote or contact us through our website

  • Opt in for text (SMS) communications

  • Communicate with us by phone or email

Automatically Collected Information

When you interact with our website, we may automatically collect certain information such as:

  • IP address

  • Browser type and settings

  • Device type

  • Pages visited

  • Time and date of access

This data helps us understand how visitors use our site and improve service quality.

How We Use Your Information

We may use your information to:

  • Schedule, confirm, and manage service appointments

  • Respond to your service requests and inquiries

  • Send appointment reminders and service updates

  • Provide customer support and follow-ups

  • Improve our website functionality and service offerings

  • Communicate promotions, offers, and business news (only if you’ve opted in)

We will not sell your personal information to third-party marketers.

SMS/Text Messaging Communications

If you opt in to receive SMS communications from Guzman Automotive, we may send you:

  • Appointment reminders and confirmations

  • Service status updates

  • Follow-up messages

  • Promotional offers (only if you request promotional texts)

Message frequency may vary. Message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any text message received from us. Reply HELP for assistance.

Mobile information collected for SMS communications will not be shared or sold to third parties or affiliates for marketing purposes.

Information Sharing and Disclosure

We may share personal information only in the following limited circumstances:

  • With trusted third-party service providers who assist us in operating our business (such as website hosting providers or customer messaging platforms)

  • When required by law or to comply with legal processes

  • To protect the rights, property, or safety of Guzman Automotive, our customers, or others

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement physical, technical, and administrative safeguards designed to protect your personal information. However, no system can be guaranteed completely secure, and we cannot ensure the absolute security of your data.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to track activity and store information to improve your experience. You may adjust your browser settings to refuse cookies, but this could affect functionality.

Your Rights

You may have the right to:

  • Access the personal information we hold about you

  • Request corrections to your information

  • Request deletion of your personal data (subject to legal and business requirements)

To exercise these rights, contact us using the contact details below.

Third-Party Links

Our website may include links to third-party sites that are not operated by us. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy at any time. Updated versions will be posted on this page with a revised Effective Date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can reach us at:

Guzman Automotive
150 Ninety Four Ln
Taylor, TX 76574
Phone: (512) 996-6950
Email: info@guzmanautomotive.com
Website: www.guzmanautomotive.com